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Excellence in Customer Service

Pam was praised for her natural warmth and friendliness, as well as her pride in her place of work, and dedication to bringing tourism back to the local area. She sees the customer as the joy of her job and is a great ambassador for customer service.

Also shortlisted;

Sian Kelly - front of house manager - Catalyst Science Discovery Centre

Steve Binns MBE - Community Historian - St.George's Hall

Bala Croman - Retail assistant and owner - The Chocolate Cellar

Neil Smith - Nostalgia Tea Rooms Southport

Clare Armitage - Reception Manager - Village Hotel