Liverpool is full of extraordinary people doing amazing things every day. From working behind the scenes at our cruise liner terminal to putting on the UK’s largest celebration of contemporary art, in our new ‘A Day in the Life’ series we’ll be meeting the very people who make all this happen.

In our latest blog James from St Georges Hall gives us some insight into what it’s like to be a heritage assistant in this magnificent building.


I usually work Monday to Friday 9am to 5pm, as well as every other Saturday. The first thing I do once I get into work is check what the day ahead looks like. This includes checking what tours are booked and how many people are due to visit, see if there are any events on within the hall or Liverpool and checking up with the rest of the team to see if I missed anything important overnight.

After checking all the information for the upcoming day it’s now time to grab a drink and take a walk around the hall to make sure everything is in order - we don’t want the doors to be open and there be any problems!

  • DID YOU KNOW: St Georges Hall cost £300,000 to construct whilst the Albert Dock cost £600,000!

It’s time to open the hall to the public! It’s my job to stand in the Heritage Centre near to the cafe and entrance to make sure everyone coming into the hall knows what they can do and where they can go. I am joined by volunteers who also help show people around the hall and guide them to where they need to go.

10:30AM - 11AM
This time is spent answering the public's questions and making sure the initial opening has ran smoothly. Depending on the day this is also when the first tour of the day may start.

On a typical day this is when I would stop to have my lunch, and boy is it one hell of a lunch! There aren’t many workplaces with such stunning places to have lunch. Sometimes I’ll take a wander through St Johns Gardens or sit out on the steps at the front of the hall.

If the weather isn’t too good (as is usually the case!) I’ll take a wander over to the Walker Art Gallery or Central Library to stay dry. It’s great to always learn something new on your lunch break and I’m so lucky to be able to visit them.

  • DID YOU KNOW: The Minton Floor Tiles in the grand hall are priceless! The floor was covered in 1857 because it was easier to dance on a wooden floor rather than tiles. Today, they’re revealed around once a year for the public to get a rare glimpse. The next reveal is this August!

The afternoon is usually our busiest time of the day as this is where we get a lot of groups or people for lunch, so it can be quite go, go, go! This is usually when we run our inside out tours which give people a more in-depth look at the hall. As the name suggests, we take people both inside and outside the hall including St Johns Gardens.

As far as the rest of the afternoon goes, this time is usually spent doing private or public tours and again showing people around the magnificent hall. One thing that never gets tiring is the questions people ask - people are fascinated about the hall but also about Liverpool as a whole and it’s an honour to be able to play a part in their trip.

It’s almost time to lock up for the day! Once it gets around quarter to 5 we begin to let people know it’s time to leave and ensure the building is secure so we can close on time, which is 5pm. It’s my job to ensure the front doors are locked - a pretty important job!

  • DID YOU KNOW: A 10 minute silence took place in 1980 to mourn the death of John Lennon.

Hometime! It’s time to go back to the office and pick up my things and head home, ready for another fun-filled day tomorrow!


Q. What surprises people most when they come into the hall?
A. This is a difficult question because people are often surprised by the whole building! Obviously they can see the size of the building from the outside, but you don’t totally realise the grandeur of the building until your inside. However the one room that really dose surprise people is the concert room, which is usually the last place we take them on the tour.
Q. What do you enjoy about your job the most?
A. My favourite part is being able to be a part of people’s journeys to Liverpool! It makes me feel proud to help show them around one of the most spectacular buildings in the country as well as being able to share my knowledge with people. 
Q. Favourite fact about St George’s Hall?
A. It’s so hard to choose just one! But if I have to choose just one it would have to be the fact that St George’s Hall is the world’s first air conditioned building - pretty impressive!
Q. What is your favourite memory of working at St George’s Hall?
A. One memory that always sticks with me is a few years ago it was just a normal day and suddenly a man rushed in with a suitcase looking really lost. I went over to him to make sure he was okay and to see if I could help but he was frantically asking where the platforms and departure boards were as he was going to miss his train - he thought he was at Lime Street Train Station!

I quickly told him he was in the wrong place and he needed to go over the road, whether he ever made his train is a mystery I think about to this day!

We don’t know about you, but we think James has such a cool job! Check back next month as we meet an ambassador for Cruise Liverpool!


This blog has been written by Stefan Price, Digital Marketing Assistant for Marketing Liverpool. Stefan looks after digital activity across Marketing Liverpool/ Visit Liverpool and runs the its Liverpool social channels!
Stefan is 19 years old and is from Liverpool. He loves all things to do with cruises, shopping and the odd Gin and Elderflower!


St George's Hall
Historic House/Palace
St George's Hall

The Grade 1 listed St George’s Hall sits within the heart of Liverpool in more ways than one; it is a place of congregation and celebration, offering a central location and a true sense of the city amidst incomparable surroundings.