Retail Awards 2017 at Liverpool Cathedral

ECHO Retail Awards are calling on the superheroes of Liverpool’s Retail scene

Shopping in Liverpool, wouldn’t be what it is without the amazing people making it all tick. There’s no doubt about it, scousers are some of the friendliest, most creative, innovative and stylish (obv) people in the UK and we see this on Church Street, Bold Street and in Liverpool ONE everyday. 

The ECHO Retail Awards launched in Liverpool in 2017 and was an incredible success. This year, they’re back and calling for all the superheroes of retail to get nominating themselves, their manager, their team and their store. 

The Categories 

There’s twelve categories for retailers to enter and we’ve listed them and a link to enter below. To get involved you must have a store within Liverpool City, and complete all nomination forms.

Best Independent Retailer 

A unique store that’s loved by locals, employs the best and has grass roots in the city. This award will recognise the store that brings people to Liverpool, whilst offering the utmost service, the very best products and something that little bit extra-ordinary. 

Enter the Best National Retailer Award online here

Best National Retailer

From high street to designer brands, judges are looking for the store customers can’t afford to miss and that has had great performance over the last 12 months or is doing wonders for the world of retail in Liverpool. The judges are looking for a store that celebrates the Liverpool shopper and champions the city brand. 

Enter Best National Retailer Award online here

Best Retail Team

Awarded to the in-store retail team that delivers time and time again. From excellent customer service to timely delivery and exceeding performance targets. The winning team goes above and beyond for the needs of the business as well as customers.

Enter online here 

Social Impact Award 

The Social Impact Award is awarded to the retailer who cares about the local environment. The store will be working proactively to better local communities or contributing to local education programmes. Examples can include: recycling, solar panels, volunteering, recruitment programmes, fundraising, charity partners. 

Enter the Social Impact Award online here. 

Best Employer Award

The Best Employer Award is given to a store that’s a great place to work. From excellent communication and employee engagement staff rewards and benefits. This award will recognise a retailer in Liverpool with excellent company values and working conditions; an organisation that goes above and beyond for its employees. 

Enter the Best Employer Award online here.

Star Employee

Liverpool’s Star Employee Award is awarded to a deserving individual. An individual who is enthusiastic and an outstanding employee, who goes above and beyond the requirements of their role. 

Nominate your Star Employee online here. 

Excellence in Visual Merchandising Award

This award celebrates the best window or product display in Liverpool. Judges are looking for the best window, or product display which demonstrates creativity and stands out from the rest. 

Enter Excellence in Visual Merchandising Award online here. 

Innovation and Technology Award 

This award is given to a store that demonstrates store services in an innovative way. The judges are looking for a store that is changing customer interaction through technology and ensuring the customer journey from online to in-store processes and the launch of new products, this award recognises those who have put innovative practices in place for the benefit of customers, staff and the business alike. 

Enter the Innovation and Technology Award online here. 

Retail Manager of the Year Award

The Retail Manager of the Year Award, is awarded to a store manager from a retail store of any size, that has demonstrated excellence and sheer dedication to their role. They are a proven leader with great management skills and the ability to deliver a brand or company’s values and messages through innovation, inspiring staff and customer satisfaction. 

Nominate the Retail Manager of the Year online here.

Customer Service Award 

This award will be given to the store that excels in customer service in the retail environment. The store that demonstrates true commitment to the customer and exceeds customer expectations. 

Enter your store for the Customer Service Award online now. 

Best ‘Pit Stop’ for Shoppers

This award will recognise the best “pit stop’ for shoppers
This award recognises the restaurant, café, coffee shop that shoppers choose to take a break. The place where customers can relax, refresh and stay connected.

Enter the ‘Best Pit Stop’ award online here. 

The Winners

Winners are chosen by a panel of expert, independent judges. Those shortlisted will then go on to attend an awards ceremony at the Rum Warehouse, Titanic Hotel in Liverpool. Providing the perfect opportunity to dress up whilst promoting your business. And the best part – it’s free to enter.

The ceremony itself will host a series of entertainment, including live music performances and a few surprises further into the night.

See the winners from 2017's awards. 

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This blog has been written by Jess Cavendish, Digital Marketing Manager for Marketing Liverpool. Jess looks after all things website and content related for VisitLiverpool/its liverpool, Marketing Liverpool and Liverpool Convention Bureau digital channels!

Jess is originally from Chester and started out at Visit Chester.

She is 23 years old, loves music, travelling, singing and a good night out.