Liverpool ONE

Information Centre
5 Wall Street
Liverpool
Merseyside
L1 8JQ

Tel: +44 (0)151 232 3100

Views of the stores below from the first level of Liverpool ONE. There are shoppers on each level with outdoor seating.

About

With over 170 stores, bars and restaurants - Liverpool ONE is the ultimate shopping experience. With all your favourite high street stores as well as designer brands, there really is something for everyone. Here you’ll find the likes of Victoria’s Secret, Armani Exchange, The White Company, John Lewis & Partners and Beauty Bazaar Harvey Nichols – the only one in the UK.

And when you’re ready for a break from shopping, why not enjoy a delicious dining experience? with over 35 restaurants to choose from serving international cuisines – you’ll be spoilt for choice! Visit The Terrace, Hanover Street and everywhere in between.

Tax free shopping details.

Book Tickets

Facilities

Other

  • Accept Credit/Debit Cards
  • Cafe/Restaurant
  • Disabled Access

Children & Infants

  • Child Friendly

COVID-19 Response

  • Clear signage
  • COVID-19 measures in place
  • Deep cleaning between visitors
  • Face masks required for staff in public areas
  • Floors clearly marked for social distancing
  • One way system
  • Touch-free toilet facilities

Parking & Transport

  • On site parking

Provider Preferences

  • In town/city centre

Map & Directions

Road Directions

For journeys by car, you can use the postcode L1 8LT – this will take you to Q Park Liverpool ONE, one of three car parks at Liverpool ONE.

Q Park Liverpool ONE is situated on Strand Street near to the Albert Dock.

Public Transport Directions

By Train

Liverpool ONE is minutes away from James Street and Moorfields train stations, as well as a 15 minute walk from Lime Street Station, which has national lines.

 

By Bus

The Liverpool ONE Bus Station has ten bays, with real time departure boards, and is also the stop for National Express coach services.

 

If you prefer to travel by bike, Liverpool ONE also has convenient City Bike stations nearby. The closest ones are by John Lewis near the Sailor’s Gate and in Derby Square, which can be accessed via Chavasse Park

TripAdvisor

Tripadvisor

Tripadvisor Traveller Rating:

4.5 of 5 stars
  • Travelers Choice 2020
  • Excellent
    1013
  • Very Good
    541
  • Average
    125
  • Poor
    23
  • Terrible
    40

Recent Reviews:

  • Embart3
    Trip type:
    Couples
    Q park
    5 of 5 stars
    Sunday, 6th December 2020
    After accidentally shutting my car keys in with my shopping I had fantastic customer service from Danielle. She let use the car park landline to ring a locksmith, she also sorted where they could... Read full review
  • 293neilk
    Liverpool, United Kingdom
    Trip type:
    Friends getaway
    Pretty bad.
    1 of 5 stars
    Thursday, 7th January 2021
    Been on TripAdvisor for years, submitted many reviews over the years, probably well over 16000 and in all that time and all the reviews I have submitted I very rarely give the lowest score that you... Read full review
  • 564hannahp
    Liverpool, United Kingdom
    Trip type:
    Friends getaway
    Open air, loads of variety, gorgeous at Christmas
    5 of 5 stars
    Tuesday, 16th March 2021
    Great shopping area that is still relatively new to Liverpool. Its clean, well maintained and while open air, still has covered areas in case of rain. There's reyurants on the top floor, shops on the... Read full review

Opening Times

Open (1 January 2021 - 31 December 2021)
DayTimes
Monday09:3020:00*
Tuesday09:3020:00*
Wednesday09:3020:00*
Thursday09:3020:00*
Friday09:3020:00*
Saturday09:0019:00*
Sunday11:0017:00*

* Monday – Friday
9am – 9pm

Saturday
9am – 7pm

Sunday
11am – 5pm

Christmas Eve
8am – 5pm

Christmas Day
CLOSED

Boxing Day
10am – 6pm

New Year’s Eve
10am – 4pm

New Year’s Day
11am – 5pm

Dates and times marked with a '*' are provisional and may be subject to change

Awards

  • National AwardsDisabledGo DisabledGo 2013
  • Local AwardsThe Mersey Partnership Tourism Awards The Mersey Partnership Tourism Awards 2010
  • Local AwardsThe Mersey Partnership Tourism Awards The Mersey Partnership Tourism Awards 2011
  • Visit BritainWe're Good to Go We're Good to Go 2020

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