Liverpool ONE

Information Centre
5 Wall Street
Liverpool
Merseyside
L1 8JQ

Tel: +44 (0)151 232 3100

Liverpool ONE

About

With over 170 stores, bars and restaurants - Liverpool ONE is the ultimate shopping experience. With all your favourite high street stores as well as designer brands, there really is something for everyone. Here you’ll find the likes of Victoria’s Secret, Armani Exchange, The White Company, John Lewis & Partners and Beauty Bazaar Harvey Nichols – the only one in the UK.

And when you’re ready for a break from shopping, why not enjoy a delicious dining experience? with over 35 restaurants to choose from serving international cuisines – you’ll be spoilt for choice! Visit The Terrace, Hanover Street and everywhere in between.

Tax free shopping details.

Book Tickets

Facilities

Other

  • Accept Credit/Debit Cards
  • Cafe/Restaurant
  • Disabled Access

Children & Infants

  • Child Friendly

COVID-19 Response

  • Clear signage
  • COVID-19 measures in place
  • Deep cleaning between visitors
  • Face masks required for staff in public areas
  • Floors clearly marked for social distancing
  • One way system
  • Touch-free toilet facilities

Parking & Transport

  • On site parking

Provider Preferences

  • In town/city centre

Map & Directions

Road Directions

For journeys by car, you can use the postcode L1 8LT – this will take you to Q Park Liverpool ONE, one of three car parks at Liverpool ONE.

Q Park Liverpool ONE is situated on Strand Street near to the Albert Dock.

Public Transport Directions

By Train

Liverpool ONE is minutes away from James Street and Moorfields train stations, as well as a 15 minute walk from Lime Street Station, which has national lines.

 

By Bus

The Liverpool ONE Bus Station has ten bays, with real time departure boards, and is also the stop for National Express coach services.

 

If you prefer to travel by bike, Liverpool ONE also has convenient City Bike stations nearby. The closest ones are by John Lewis near the Sailor’s Gate and in Derby Square, which can be accessed via Chavasse Park

TripAdvisor

Tripadvisor

Tripadvisor Traveller Rating:

4.5 of 5 stars
    • Excellent
      1017
    • Very Good
      543
    • Average
      125
    • Poor
      23
    • Terrible
      43

    Recent Reviews:

    • spamad43
      Trip type:
      Couples
      Great staff
      5 of 5 stars
      Saturday, 26th June 2021
      Danielle was very helpful to us when we had issues using the EV Charger. Thank you Danielle, a credit to Q park. Read full review
    • ianmH1276UO
      Trip type:
      Solo travel
      Rubbish.
      1 of 5 stars
      Sunday, 25th July 2021
      Rubbish. I have tried for over a week to book in a repair to this store and every single time I ring, the call is ended. You can't even blame it on a machine as sometimes it dials 3 times and... Read full review
    • JTJD
      United Kingdom
      Trip type:
      Couples
      Big complex….
      4 of 5 stars
      Tuesday, 27th July 2021
      A big complex, just across the road from the Albert Dock, with a big choice of shops, bars & restaurants. There is a big John Lewis store with its own parking facility. Do look for the porthole... Read full review

    Opening Times

    Open (1 January 2021 - 31 December 2021)
    DayTimes
    Monday10:0020:00*
    Tuesday10:0020:00*
    Wednesday10:0020:00*
    Thursday10:0020:00*
    Friday10:0020:00*
    Saturday10:0019:00*
    Sunday11:0017:00*
    Dates and times marked with a '*' are provisional and may be subject to change

    Awards

    • National AwardsDisabledGo DisabledGo 2013
    • Local AwardsThe Mersey Partnership Tourism Awards The Mersey Partnership Tourism Awards 2010
    • Local AwardsThe Mersey Partnership Tourism Awards The Mersey Partnership Tourism Awards 2011
    • Visit BritainWe're Good to Go We're Good to Go 2020
    • Regional AwardsWTTC Safe Travels WTTC Safe Travels 2021

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