Discover everything you need for an unforgettable trip to Liverpool with our dedicated Tourist Information Service. From what's on to things to do, our friendly and knowledgeable information advisors are here to help you every step of the way as you plan your visit to Liverpool City Region.
Whether you’re in town for a day, a weekend or a longer stay, our Visitor Information Service is here to make your time in the Liverpool City Region truly unforgettable.
Visit the in-store gift shop
Looking for the perfect keepsake? The gift shop at the Visitor Welcome Centre features a wide range of exclusive souvenirs.
From memorabilia celebrating our musical icons to official merchandise from Liverpool FC and Everton FC, you’ll find something special to remember your trip. We also offer a variety of T-shirts, mugs, magnets and keyrings.
Visitor Information Point at Liverpool John Lennon Airport
Visitors landing at LJLA can access visitor information via a digital kiosk that connects visitors to the latest events and things to see and do, providing a sense of arrival and exciting first impression of Liverpool City Region.
Liverpool City Region and its surrounding areas are blessed with an immensely broad visitor offer, from famous landmarks to natural landscapes and major cultural events that take place every year. The Information Point at LJLA provides visitors with inspiration for their visit on what to see and places to go, as well as accessible information regarding tourism products, live transport information and offers and promotions.
Accessibility support
We are committed to making Liverpool City Region welcoming and accessible for all. Visit our online toolkit here to see the attractions, hotels, and restaurants that exemplify best practices for accessibility across the Liverpool City Region, and start planning your trip today.
Public transport options are designed with accessibility in mind. From level boarding and audio description on Merseyrail services to more spaces for wheelchairs and prams. All stations are wheelchair accessible and specially trained staff are on hand to assist with any additional requirements you may have.
Utilise tools like Sociability and Waymap to navigate the city smoothly, whether you’re exploring on foot, with a wheelchair or pushing a pram. Our award-winning team includes bilingual and sign language trained staff ready to assist you during your visit.
